PRIME Services

When it's time for change, choose PRIME Resources. Across our service and industry areas, you will find all the experience and skills you need to help manage your growth, reduce costs, and improve the operational effectiveness of your business.

Our services are packaged to make it simple for us to apply a bespoke method to meet your needs.

PRIME Services

When it's time for change, choose PRIME Resources. Across our service and industry areas, you will find all the experience and skills you need to help manage your growth, reduce costs, and improve the operational effectiveness of your business.

Our services are packaged to make it simple for us to apply a bespoke method to meet your needs.

PRIME Services

When it's time for change, choose PRIME Resources. Across our service and industry areas, you will find all the experience and skills you need to help manage your growth, reduce costs, and improve the operational effectiveness of your business.

Our services are packaged to make it simple for us to apply a bespoke method to meet your needs.

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PRIME
Technology

We work with our partners to offer strategies, industry-leading software, and data technologies that transform our clients’ business processes and controls.

Product Strategy
Technology and Data Architecture
Special Industry Software (see our Partners )
Emerging Technologies
Bring Your Own Technology (BYOT)
Office Software
Office Hardware
Data Centre and Network Software
Data Centre and Network Hardware
Data Visualisation
Data Science and Analytics
Blockchain
AI

Our Technology Partners

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PRIME
Delivery

We support our clients to manage tactical and strategic change initiatives.

Consulting
Business Case
Project Planning
Risk Assessment
Governance
Schedule
PMO
Project Management
Business Analysis
Risk Management
Requirements Engineering - Business/Functional/NF
Requirement Specification Drafting
Technical Implementation
Technical Integration
Software Development
Software Testing - Functional/UAT
Business Readiness - User Onboarding
Business Readiness - Training
Business Readiness - Go Live
Post Live Checks
Support
Training

See Our Delivery Model

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PRIME
Resources

We support our clients to manage change initiatives, utilising our extensive talent pool.

Resource augmentation
SME
Permanent hire

Get in Touch

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PRIME Delivery Model

Prime Resources Project Timeline

Our Delivery Model is core to our success in managing change initiatives.

What We Do

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Advise

Advising on the Right Approach

All our consultants have extensive experience in change and project management within our client sectors. We are ready to consult and advise on your current or future projects.

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Plan

Planning for Success

We are flexible in our approach to projects, allowing us to form bespoke project plans to meet our clients’ exact requirements. Our expert consultants are ready to plan for your success.

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Manage

Keeping projects moving forward

Our project managers are highly experienced at handling complex problems and solving the unique challenges of any kind of project. We help to remove the obstructions and get things done.

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Design

High-quality Systems and Processes

Our pool of business analysts and engineers are highly experienced at gathering requirements to design systems and processes that provide maximum benefit to our clients. Access to our expertise is simple.

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Implement

Implementation without complication

Our change managers have dealt with the delivery of many new systems and processes. We understand the challenges faced by our clients and have specialist techniques to ensure a smooth transition from your current to future state. Is your business ready?

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Support

Sustainable Benefits

We offer training and support services to ensure that project benefits are maintained and built upon long after projects are delivered. We help to maintain the quality and integrity of the systems and processes that we deliver.

Recent Assignments

Tier 1 Bank - Case management tool, data analytics, robotics

We have been delivering a variety of the latest technologies to one of our Tier 1 banking clients. As one of the world’s largest wealth managers it is vital that the client’s systems are maintained and developed so they remain at the cutting edge of technology to ensure that they can continue to offer the best services and value for their clients.

So far, we have implemented the following tools:

  • Actimize RCM case management
  • Actimize STAR for SAR reporting to FinCEN in the US, and MROS in Switzerland
  • DataIKU implementation and configuration for data analytics benefits
  • Automation Anywhere design and implementation to support many processes with robotics process automation

We have designed, calibrated, and implemented each of the tools in collaboration with the client’s business owners. Each project has required a review and redesign of the client’s business processes. We help to manage stakeholder engagement, deliver the best possible design, and maximise the functionality available from each of the tools.

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Tier 1 Bank - Offboarding target operating model, case management tool, robotics

We first engaged with the client to review and re-design their target operating model. Throughout the process, we identified numerous processes that could benefit from our technology solutions. We proposed implementing both tactical and strategic solutions and were approved to proceed.

We were able to implement the following for this client:

  • TOM design and implementation
  • Automation Anywhere design and implementation to support various processes with Robotics Process Automation
  • Access database design and implementation for tactical solutions
  • Actimize RCM Case Management for workflow processes
  • Ongoing support for robotics and case management systems and processes
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Retail Bank - Policy and procedure review and updating

A retail banking client required a review of their policy and procedures. We provided expert resources to identify gaps and changes required to ensure the firm’s policies met the obligations of the regulators.

Once the changes were identified, we were given the mandate to review procedures at the operational level. Further gaps were identified, and we provided detailed project plans for the delivery of the required operational changes to ensure that functions across the bank were meeting the standards expected to meet policy requirements.

We provided plans and structure to ensure each policy and procedure was adequately updated, approved, and stored internally within the appropriate control framework of the firm.

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Tier 1 Bank - Control framework

This tier 1 bank mandated us to review, redesign, and implement a new financial crime control framework for their investment banking operation. We provided the following to achieve the successful implementation:

  • Project planning
  • Review of the current state
  • Requirements gathering and establishment of minimum control standards
  • Design of future state operation control framework
  • Testing of design effectiveness of the framework
  • Change management of the operational implementation of the new control framework, including
  • Testing of the operational effectiveness of the framework

Upon completion of the project we had significantly improved the effectiveness of the client’s control framework, enabling them to meet both regulatory and audit driven requirements.

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